Ventura County Uses Workplace Violence Policies to Stop Bullying

Last May  the Ventura County Grand Jury (CA) submitted their “Final Report on Bullying in the Workplace.”  Free of divisive and accusatory rhetoric it neatly outlines the need and procedures necessary to start correcting the situation.  Included in the report is a link to an online Sample Workplace Bullying Policy.   The report includes discussion of overlaps with existing discrimination and workplace bullying policies:

“FI-02. Processes in place to report workplace behavior problems are  not trusted by employees because  the  agency with the alleged  bullying issue is allowed to investigate complaints using personnel within its own organization. This system risks the exposure of a complainant’s identity  and reinforces employee perception that  the investigation would not be conducted fairly. (FA-05, FA-06, FA-12).”

“The Grand Jury recommends that the Ventura County Board of Supervisors (BOS) issue a policy against bullying and collect data to identify the existence and extent of bullying in branches of County government.  The CEO-HR should establish an independent process to report cases of bullying. This process should include a separate bullying hotline staffed by non-County personnel for documenting complaints. Investigations into bullying complaints should be coordinated by the CEO-HR. This should include direct oversight of all investigators and enforcement  of restrictions that preclude investigators from handling complaints within their own departments”

Board Response and Changes

Equally fascinating is the Boards response [September 2011].  NB: While some have said there’s no “bite” in the Grand Jury’s ability to implement changes, this approach should mesh well with the goal of many advocates for anti-bullying legislation who claim they are against large settlements and are really fighting to put policies and procedures in place.  The actions of the Board shows how quickly and cost effectively many of our workplaces can comply with needed changes.  SEIU did a survey that found widespread bullying.  Although it should be noted that their definition very broad.  Here are some “highlights:”

WORKPLACE BULLYING: Would A Law Protect Me?

When Is a Law Too Business Friendly?

Many of the victims of workplace bullying that I come in contact with are devastated by the struggle to overcome anger and feelings of powerlessness.   They want to take action.  They want to protect others.  They want a law!

Proposed legislation like the Healthy Workplace Bill (HWB) seems made to order.  But, Patricia G. Barnes argues that the bill is “unnecessarily restrictive” and “would require American workers who are targets of workplace bullying to jump high hurdles that do not exist for workers in other countries.  There is no valid reason to set the bar lower for American workers.”

Barnes’ bio is impressive and lists her as an appellate judge, a licensed attorney (admitted in PA only), a Westlaw Round Table Group “Employee Relations” expert witness, and a legal author with experience in both domestic violence and employment law.  She understands workplace bullying and she understands law.

“One idea might be federal legislation to amend Title VII, the Civil Rights Act of 1964, to permit any worker to sue if subjected to a hostile workplace environment,” she writes.  “Another idea is to approach the problem as an important public health issue – which it is – and adopt health and safety regulations to protect employees on that basis. Finally, one might think local – push cities and towns to adopt legislation to protect employees from workplace abuse.”

Or, the Healthy Workplace Bill could be amended into something stronger.  The passionate volunteers fighting for the HWB can add (or delete) language in the bill that places limitations on abused and bullied workers.  Here is Barnes’ critique of the HWB:

“The Healthy Workplace Bill”

[by Patricia G. Barnes] This proposed bill (see below) was drafted by Professor David C. Yamada of  Suffolk University Law School in Boston, MA, and is supported by the Workplace Bullying Institute at a web site called, The Healthy Workplace Bill.

Without detracting from the fine work of Prof. Yamada and the WBI, it is unfortunate that the Healthy Workplace Bill is somewhat anemic compared to legislation  adopted elsewhere on workplace bullying.

For one thing, the proposed Healthy Workplace Bill  would require a victim to provide evidence of malicious intent to bully.  Malice is defined in the proposed bill as “the desire to cause pain, injury, or distress to another.”  Part of the “art” of  workplace bullying is subtlety. The target may be the victim of a thousand pin pricks that add up to a mortal wound. The bully acts covertly and uses manipulation to debilitate  the target. Bullies are notorious for showing one face to the target and another to his/her supervisor. It would be very difficult to prove malice in these situations and one can only wonder why this is a requirement  in the proposed Healthy Workplace Bill. 

The proposed bill also would require the target to provide proof of tangible  psychological or physical harm to the plaintiff.  This  would pose a burden for targets who don’t have health care coverage or the funds or the cultural disposition to see a therapist. How can they prove tangible psychological harm?  Also, overwhelming research shows that bullying causes  stress that may contribute to physical harm that only becomes apparent many years later – such as heart disease.  This should be taken into account.

Finally, the U.S. Supreme Court says a plaintiff in a Title VII civil rights harassment case does not have to prove concrete psychological harm.   “Certainly Title VII bars conduct that would seriously affect a reasonable person’s psychological well-being, but the statute is not limited to such conduct. So long as the environment would reasonably be perceived, and is perceived, as hostile or abusive, Meritor, supra, at 67, there is no need for it also to be psychologically injurious.” Harris v. Forklift System,  510 U.S. 17 (1993).

According to Katherine Lippel, an international authority on workplace abuse, laws in other countries do not have the above restrictions, which would make it far more difficult for a plaintiff  to prevail in litigation. Ms. Lippel is the Canada Research Chair in Occupational Health and Safety Law, University of Ottawa, Canada.  Here’s what Ms. Lippel has to say about The Healthy Workplace Bill:  “It is understandable that the difficult context applicable in the United States with regard to rights of workers may favor a more restrictive legislative approach for purposes of political expediency, yet even some authors from the United States have expressed concern with the restrictive conditions proposed in the Healthy Workplace Bill.”

Furthermore, the wording of Section 7(b) limits  damages for emotional distress to $25,000 (with no punitive damages)  in  cases where an employer is found to be liable but the target does not suffer an adverse employment action such as termination. This  affects targets of bullying who are not demoted or fired. But why?  There is at least one highly publicized case where an alleged target of workplace bullying committed suicide because he thought that he was  going to be demoted or fired.    This cap is so low that it could  fail to adequately compensate a target of severe bullying and would  not serve as a useful deterrent to employers to halt workplace bullying.

Possibly the limiting language of the proposed Healthy Workplace Bill  reflects a concern by its drafters that employers will fight workplace anti-bullying legislation unless it is sufficiently weak. My feeling is that American workers deserve at least the same level of protection as other workers around the world.

[This article excerpt is reprinted with permission from the blog:  When The Abuser Goes To Work: a legal blog on workplace bullying and abuse.]


A cautionary tale from Australia regarding workplace bullying…

Australia is seeing a huge spike in workplace bullying claims but the majority fall short of qualifying.

Ian Forsyth of WorkSafe says this is due to “greater awareness about bullying and, in particular, to the case of 19-year-old waitress Brodie Panlock, who committed suicide in 2006 after being relentlessly bullied by four colleagues at a Hawthorn cafe.” The positive outcome is that legislation was enacted as a result of media pressure.  The downside is that despite all of the news coverage important information about workplace bullying was not absorbed by the public.

”I think what we are seeing is that the term bullying is being used quite loosely in the community now in many instances to describe something that has ‘gone against me’ or ‘that I haven’t liked’ or something that ‘I haven’t wanted to do’,” says Mr Forsyth.

”As a result, we are seeing a mismatch between what is being labelled bullying and what would really constitute bullying under the Occupational Health and Safety Act.

”We’re certainly not saying that these people aren’t suffering from some form of ill treatment or some form of injustice or that they’re not genuinely feeling that they’ve been disadvantaged or put under pressure. But in the vast majority of incidents these types of behaviours which they might describe as bullying are not going to meet the criteria for us to investigate or prosecute.” [Sydney Morning Herald read more..]

The article goes on to say that many of the claims already fall under discrimination and other legislation currently in place.  Sadly the high pressure media attention here in the U.S. may create a similar situation.  Countless articles about workplace bullying here in the U.S. all too often relate unscientific survey numbers and tell victims’ horrific stories without the acknowledgment that many can already addressed under discrimination or physical harassment legislation already in place.   Or, that it may be possible to file a lawsuit as an IIED claim.  This is great for lobbyists wishing to pass a bill but questionable when it comes to what is ethically best for everyone who will be impacted.  And, that would all of us, including advocates like myself, who work or own businesses.

It’s time for each of us to speak up and add our own concerns to the dialog. Journalists reporting on pending legislation in the U.S. all too often rely on a single solution with little or no critique.  The problem with that type of approach is that it subverts the democratic process and serves narrowly focused interests as opposed to addressing all of our concerns.  Crafting strong laws is something that legislators are charged to do and remains each of our right as citizens.  Why hand over concessions in the very first draft of a bill?

Personally, I am interested in collaborating with current advocates across America (many of whom I know and have developed relationships with) so as to strengthen pending legislation [see text of sample billnot ditch it — since that is the only way I personally feel comfortable supporting it.  Time will tell if that is something they are open to or not but in the meantime please share your thoughts, arguments and ideas here or email them to OurBullyPulpit@gmail.com

Many thanks,

Bev

Was Anthony Weiner an Abusive Boss?

Prior to Weiner’s heartbreaking Press Conference, Emily Rooney went on WGBH and alleged that Weiner was an aggressive boss who verbally attacked her nephew and other members of his staff.  Watch what she has to say for yourself:

Myth Busting: Same-Sex Harassment is not always legal!

Lately  a slew of  major newspaper and television news stories have  highlighted woman on woman bullying.  Almost all of them quote advocates who say that “status blind” harassment is legal.  But, that’s not always true.  If a woman can prove that, as surveys show, she’s being singled out by a female boss because the bully feels more comfortable harassing women than men  then she may well have a claim under Sexual Harassment.    Why is it so important for advocates to keep the message as pure as possible?  While dramatic messages sell papers, books, and can propel the agenda of a cause it can also unfairly limit the needed information that traumatized victims/targets receive.   ALWAYS speak with an attorney to understand the options that may or may not be open to you. Continue reading

EEOC Takes Aim at Age Discrimination!

It’s important to know your rights…in many cases bullying IS already illegal

[Press Release from EEOC]

EEOC Explores Plight Of Older Workers In Current Economic Climate

Commission Hears Poignant Testimony of Employee Discharged After 31 Years, Panelists Discuss Scope of Age Discrimination

WASHINGTON— At a meeting held today, the U.S. Equal Employment Opportunity Commission heard testimony that age discrimination is causing the nation’s older workers to have a difficult time maintaining and finding new employment, a problem exacerbated by the downturn in the economy. The number and percentage of age discrimination charges filed with the EEOC have grown, rising from 16,548 charges — 21.8 percent of all charges — filed in fiscal year 2006, to 22,778 —24.4 percent — in fiscal year 2009.  Continue reading